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Shaping Health International
is a joint venture between
Entrusted Health and Francis Group

Our Services

Productive General Practice is a powerful, flexible improvement programme which equips general practices with the necessary tools to adapt and to the growing financial and clinical demands placed upon them. The programme empowers your staff to use lean thinking and continuous improvement methodologies in creating more effective ways of working resulting in greater efficiency, reduced costs and an improved patient experience.




Organising for Quality and Value is a development programme which aims to enable participants to initiate, progress and work towards completing a service / quality improvement project through the development of their skills and knowledge. The programme uses robust service improvement techniques to develop a workforce with the confidence to lead improvement initiatives, developing creative and innovative ways of meeting patient needs and improving quality of care.


The Productive Leader is a systematic, evidence-based programme designed to drive efficiency by instilling a culture of improvement at all levels of your organisation. The programme uses the principals of Lean Thinking and Six Sigma to reduce waste and variation at a personal, team and organisational level delivering time savings which can be reinvested in more value-adding activities such as strategic planning, thinking and mentoring.



The Productive Mental Health Ward is a programme specifically targeted at improving the effectiveness, safety and reliability of mental health wards.  Adopting The Productive Mental Health Ward will enable you to improve the performance of your local mental health facilities, making positive improvements which increase the amount of direct care time given to patients in mental health wards, staff engagement and patient satisfaction.



The Productive Operating Theatre has been developed specifically to drive significant improvements for staff and patients within the operating theatre environment. It helps theatre teams to work more effectively together and by bringing about a culture change in the way Operating Theatres think and work, improves the quality of patient experience, the safety and outcomes of surgical services and the efficient use of resources.




The Productive Ward is a systematic programme of self-directed learning which is designed to empower ward teams to drive improvement of their environment and the care they provide. The programme uses lean principles to help tackle previously neglected issues facing frontline NHS staff, allowing teams to spend more time on delivering quality patient care.





The Productive Community Hospital is designed to improve the effectiveness, safety and reliability of inpatients, day hospitals and minor injuries units. is specifically designed to help increase the amount of direct care time given to patients in community hospitals. The benefits of successful implementation of the programme include reductions in waiting list times, improved throughput and increased contact time with patients.



For more information on any of the services Shaping Health International can offer you and your organisation, please contact us.

Productive Community Services is a scalable change programme that helps organisations systematically engage with their frontline teams delivering care outside hospital, usually in patients’ homes. The programme recognises the importance of frontline staff as agents and key drivers of improvement and change utilising Lean techniques to engage and empower staff, motivating and enabling them to drive high impact change in the service they provide.



Copyright © Shaping Health International Ltd. 2013

Shaping Health International specialises in the delivery of The Productive Series. This series of specialist programmes was developed by the NHS Institute for Improvement and Innovation. Below is a summary of the programmes within The Productive Series we can offer.

ThinkGlucose is a programme of training designed to address improvements to the quality, consistency and safety of inpatient care for people with diabetes. ThinkGlucose will provide staff across NHS trusts with the knowledge and tools to identify, assess, plan and deliver high quality care for diabetes sufferers. Successful implementation of ThinkGlucose will ensure the provision of consistent, effective and proactive care for patients with diabetes as a secondary condition.



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